Contracts, consolidation and the future of linen services: on Power Supply Episode 96, Jason Isherwood unpacks the current state of hospital and clinic linen services and what supply chain leaders can do to get more from their agreements.
Key themes from the episode
- Contracting challenges. Why many linen agreements fail to deliver the service or value health systems expect.
- Vendor selection. What to evaluate beyond price when choosing a linen partner.
- Aligning service agreements. Making sure contract terms reflect how your facilities actually operate.
- Standardizing across supply chains. Bringing consistency to processes across multiple sites and delivery models.
- Budget pressure. Practical ways to work through budget hurdles without sacrificing quality.
- KPIs that matter. Establishing the metrics that keep service and quality accountable.
AHRMM members can earn 0.5 CEC for this episode through Power Supply.
Putting it into practice
Strong contracts start before the RFP: with a clear baseline, a defined scope and KPIs written into the agreement. Learn about our linen RFP and vendor negotiation consulting and cost reduction services.
Want to see what’s driving your linen spend? Schedule a conversation with Jason → or hear all of Jason’s podcast appearances →